Frequently Asked Questions

Have a question? We’ve answered the most common ones to help guide your remodeling journey.

Didn’t see the question you were looking for?

What if I have a problem after the project is finished?

Our commitment to quality lasts beyond the completion of your project. If any issues arise, simply contact us and we will address them promptly. We stand behind our work and ensure you’re completely satisfied with the final results.

What areas in Southwest Florida do you serve?

We proudly serve Lee and Collier County, including Naples, Estero, Bonita Springs, and surrounding areas. If you’re unsure whether we cover your location, please reach out, and we’ll be happy to confirm.

Do I need a designer, or can I select materials on my own?

You’re welcome to select materials on your own, and we can provide guidance to help you make the best choice for your project. If you prefer to work with a designer, we work seamlessly with them to bring your vision to life, ensuring a cohesive and tailored experience that reflects your style and project goals. Whether you're working with a designer or not, we’re here to make the process as smooth as possible.

Do I need to purchase my materials from you?

While we offer a wide range of samples in our showroom for you to choose from, we’re also happy to work with any materials you select on your own. Our goal is to provide a seamless installation experience, whether you choose from our selection or bring in your own materials.

How long does a typical project take to be completed?

The timeline for your project depends on its size and complexity. Smaller projects, like flooring installations, typically take a few days. Larger remodels or new construction projects may take longer. We understand every project is unique, so we provide an estimated timeline based on the specifics of your project. Your satisfaction is our priority, and we’ll keep you informed throughout the process.

What’s the process for getting started with a project?

We begin with a complimentary consultation to discuss your project goals and assess your space. From there, we’ll guide you through the next steps, offering tailored recommendations and ensuring a seamless experience from start to finish. Whether it’s selecting materials in our showroom or collaborating with your designer, we’re here to make the process as smooth and stress-free as possible.

Contact us - We’re here to help!

Call, email or fill out the form – let’s start your project today!

Have something in mind?

Tell us about your project and our experts will reach out with a free consultation.